Disconnect from Kobo does not work | Bugs

This may be problem more on Kobo side, but the disconnect does not fully work. Clicking on the Disconnect from Kobo opens the Kobo account page and the indication changes from Connectec to Disconnected, but after returning to Storygraph account the status shows as Connected. I had to the account settings on Kobo website and there click on Disconnect to really have the account disconnected.

Comentarios

Nadia

Jul 8, 2026

Establecer estado a

Shipped

Nadia

Jul 6, 2026

Hello! This is an issue that Kobo are working on. However, if you email us at support@thestorygraph.com we will manually disconnect for you.

dankolar

Jul 6, 2026

Nadia Thanks for the offer, but it is not necessary, I managed to disconnect through the Kobo account settings.
FYI - the reason I wanted to disconnect was a mismatch between the % shown in the Kobo mobile app and the online (web) library. The % that are synced are the web ones and the difference between the app and the web annoyed me. Since then I figured out that the web % is correct and problem is in the app. So, I will likely reconnect now that I know the reading progress that gets synced is the correct one.

Nadia

Jul 6, 2026

dankolar I saw that you managed to disconnect but I wanted to leave that note there for anyone else who experiences this before it's fixed.
And yes, we have an FAQ on that very issue.