9
Blank home screen
A
amandallApr 2, 2025
A lot of time when I open the app lately I get just a blank screen, sometimes other tabs will load, but often I have to close the app and start again. I checked for updates, none. iPhone 13 Pro on IOs 18.3.2
performance
Comments
This has been happening to me too for the last couple of weeks. I'm on Android, US based. Whenever I open the app the home page takes a very long time to load and just shows blank for up to a minute. The social tab usually loads quickly, but my profile page is also slow to load. Closing the app and re opening doesn't help; this happens every time I open the app fresh.
This is happening to me all the time too and it keeps getting worse. iPhone 14 iOS 18.3.2. Based in the UK. Sometimes I’ll get a loading wheel and it will just go back to a blank screen. Sometimes it will load a cached version with old books on it. I couldn’t get it to load at all today and so I tried uninstalling and reinstalling it now I can’t open a login screen to sign in to the app.
carinav carinav When you wrote this post we were going though an attack hence why you couldn't get on at all. https://www.threads.net/@the.storygraph/post/DIvcC0CMSVL?xmt=AQGzAxQfWidZPTAjtZll_CGydol3_oR3ELpUW78KybBHqw. In general, we will be working on slow Android loading times though.
It’s happening a lot more today on all the pages and I’ve been cognizant to close the app, and even reopening it doesn’t work now most of the time.
US based - iPhone 15 Pro - iOS 18.4
Has been happening to me the last few weeks. I assumed it was poor service/connection or having recently updated the app or iOS. I usually resolve by tapping the one of the bottom icons.
I’ll try to attach screenshot next time it happens.
U.S.-based here. Primarily happens when app has been idle in the background for a longtime. Closing/starting again almost always helps. (But not this morning briefly - white screen no matter how many times I closed/reopened the app.)
I am US based and this happens to me multiple times a day too. I check TSG fairly often so I don’t think it’s because the app is idle too long. I have an iPhone 13 Mini and am on iOS 18.3.2.
US based. It probably is idle in background a lot of the time, probably why resetting it usually helps.
Hmm..not sure what would be causing that. Has the app often been left idle for a long time? Is it typically the first time in the day when you open the app or throughout the day? Are you located in Spain by any chance?