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Data export email link gives MismatchCert
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patlo

I did a data export from my account today (to mess with to-read list stuff). The email that came to me referenced this URL:

To download it, head back to the user export page. (http://url403.thestorygraph.com/ls/click?upn=u001.RPnpvqintQ-2FkNTLsRd6jKnUqFso-2B3bvpxb3VSB8ZfcDR1RGZHSgfv9G-2BfT1gdXEcr8Ih84LjNMD3y0SeCmzG3w-3D-3D1Sui_w4xic-2B7K4mgborPyJMLGHv87VgW9br-2BEuqgm4WDc3tu6griEekHf5qW7uCi9WJfZrSDa4FqQsffrswYjrVYzjTdMvBAKFYFIuFWxFhVXZHBk0EfBpa1YSBg2fM9sHCSPMXEQjsTKwbMP7zh6pyL2mvUJg-2BSVb3scieoZ5Sb5-2BrwvEyHp4jepoGSMO8ErIgCwD5E-2BwBHBsOPZNyvJkyuP7yCyGQ0NfwXOWrdSGO-2BGw37B70vujkfIpRpb1IM64s2KJzbPehwnfsl2elp3lX7mtlZddcs3fPzVSYbTxyQzO2S2AzJRm7nFgDJ743M4zQ7St-2B34pkmfh3G014YoqXepwQ-3D-3D)

That URL gives me this error:

MismatchCert (Hostname mismatch) Blocked by SSL_HOST_MISMATCH
The destination url403.thestorygraph.com is not reachable.
Contact your IT administrator with the following error:
mode='CLIENT', lname='st-gateway-proxy', rip='167.89.115.150', rp='443', oip='', op='0', lip='163.116.251.114', lp='27382', sni='url403.thestorygraph.com', fd='20239', Hostname 'url403.thestorygraph.com' didn't match certificate info, issuer='/C=US/ST=Arizona/L=Scottsdale/O=GoDaddy.com, Inc./OU=http://certs.godaddy.com/repository//CN=Go Daddy Secure Certificate Authority - G2', subject='/CN=.sendgrid.net', notbefore='Jan 8 15:37:25 2024 GMT', notafter='Jan 15 18:00:24 2025 GMT', serial='909DB61A76702325', altnames='DNS:.sendgrid.net, DNS:sendgrid.net'

Comments
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patlo
Sep 23, 2024

I was logged in on another (Chrome, not Incognito tab).

If I navigate back to the https://app.thestorygraph.com/user-export page myself, I'm able to download the newly created report.

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