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Duplicates
K
kashJun 1, 2021
Hello!
I am not sure if this is a bug but there are quite a few duplicate titles in the book database :-( For example, a book called Laika's Window has two identical entries. It's very head-ache inducing and has happened to be about 4 or 5 times now!
Comments
Hello Nadia,
I have had the same problems, but when I flagged it, the librarians haven't done anything about it. Could something about that be communicated to them?
Thanks in advance.
Greetings,
Robin
Hi Robin, I saw an email from you about the publication date one and I forwarded that on to Abbie who fixed it. We also checked into to the volunteer who had handled that ticket to see what happened there. Beyond that, if there are any further issues that haven't been dealt with, email us at support@thestorygraph.com and myself or Abbie will look into it!
Hello kash! We have tens of millions of books, coming in from all different sources, and while we do have some automated ways to make sure they end up grouped together as different editions — so that they don't show up as duplicates — but some fall through the cracks.
We have a team of volunteer librarians who are helping with this, as well as continually trying to improve our automated methods.
I'm sorry that this has been affecting your usage of the product. For now, you can take the top relevant result as the duplicates will eventually be consolidated. If you do have time, when you see a duplicate, if you click "Flag incorrect information" and alert us to it, we'll be able to prioritise grouping the editions.