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In-app notification for closed book tickets
M
mikebondJun 17, 2022
I would like to be notified in-app when a book ticket I submitted is dealt with.
As of now, we can only be notified by e-mail, or we are not notified at all.
I receive a lot of mails every day, so I would love to receive a notification in the app or website rather than by e-mail.
Comments
In addition to in-app notifications for close book tickets, can you add a section where users can keep track of their open book tickets?
ebbookworm Maybe! Can you add this as a separate post if one doesn't exist already?
Oh yes, since we added our in-app notifications feature, there are a couple emails that we send out — we try and avoid email in general — that can become notifications instead, and this is one of them!
Nadia have you already rolled out this update? I can't find how to activate notifications in the Preferences menu.
mikebond Oh no! I'm saying that we have already planned to transition these emails to notifications. We haven't gotten round to it yet. Sorry for the confusion.
Nadia oh, I see. It's clear now, thanks!