T
The StoryGraph
4
Is there a FAQ somewhere?
D
Dyslexikat
Mar 6, 2022

I have had several questions that are little and annoying. It would be great if there was an FAQ but I can't seem to find one. Instead I end up clicking around trying to find the answer or googling it the whole time getting frustrated or just giving up.

Comments
N
Nadia
Mar 6, 2022

Hello!

There isn't one! I wrote a little bit about that in one of my newsletters: https://mailchi.mp/c45661565e0f/106-wheres-your-faq.

Essentially, anything that you find frustrating or annoying, I need to know about it and we need to fix it!

The product is also developing so much right now, that it'll be effort maintaining an FAQ. Also, a lot of people just won't read it!

The product really just needs to be seamless.

Therefore, I know some things are very frustrating and I'm sorry for that, but please do share in whichever forum is best for you — here, email, Instagram, Twitter, etc., — and we're doing our best to improve things ASAP!

This isn't to say we won't have some form of tooltips around the app or minimal FAQ eventually, but it's not a priority right now as we work on taking the UX and UI to the next level.

3